Training manual released by CIDPCC and APAV


The PROTASIS training program aims to efficiently highlight and address the needs of both victims and professionals and to have a significant effect in bridging the existing gap of the uneven treatment of victims and the implementation of the Victims’ Directive across Europe.

The Training Manual, entitled “Towards a victim-centered police response“, constitutes the final output of the project and is the result of a compilation of knowledge and research acquired from previous EU funded projects, interdisciplinary research and theories, the authors’ academic and research expertise and their practical experience with the targeted population – victims of crimes with special needs – as well as the exchange of good practices acquired during a 2-day work visit in London. The insights on the benefits, challenges, obstacles, and the first-hand information and experience offered by the UK police officers during the study visit were used to inform the design and development of the materials and the pilot training for police officers.

The training program and material was piloted to more than 200 police officers in Italy, Portugal, and Greece, who followed 20 hours of training seminars and workshops. After the completion of the pilot trainings, a training evaluation and impact assessment was conducted by the IARS International Institute, an independent to the training delivery partner. The scientific evaluation assessed the training program and aimed to estimate its impact on the everyday working life of the police officers. The findings and conclusions assisted in the further enhancement of the training program and material.

Drawing on interdisciplinary research and theories, this manual aspires to serve as a practical tool towards a victim-centered approach in the training of police officers, criminal justice authorities, and first-instance professionals by adopting a holistic perspective which combines theoretical knowledge and practical skills.

PROTASIS_trainingManual (7,56 MB)

The manual comprises six modules developed in a sequence that links each issue to the next, progressively building the knowledge and capacity of the participants through a smooth transition from one topic to the next, from general knowledge to specific skills. In addition, a set of Annexes with handouts for the training delivery can be found at the end of the manual.

In particular, the PROTASIS Training Manual consists of the following six training modules:

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